Investigative Interviewing

Investigative interviewing is the structured process of questioning witnesses, subjects, and other individuals to gather accurate information during an investigation. Unlike casual conversation, professional investigative interviews follow established protocols designed to elicit truthful, complete, and legally admissible information.

Effective interviewing requires understanding human behavior, recognizing deception indicators, building rapport with cooperative witnesses, and applying appropriate techniques for reluctant witnesses and individuals involved in collusion. The quality of an investigation often depends on the skill of the interviewer.

Whether conducted as part of a fraud investigation, an internal corporate inquiry, or a criminal case, professional interviewing techniques dramatically improve the quality and reliability of the information obtained.

Professional interviewing expertise is critical in internal investigations involving employee misconduct or fraud, cases requiring testimony from cooperative witnesses who may have incomplete recollections, situations involving reluctant witnesses or individuals who may be withholding information, and complex investigations where multiple subjects may be involved in coordinated misconduct.

Organizations also benefit from interviewing training for their internal teams — auditors, compliance specialists, ethics department investigators, human resources professionals, and attorneys who conduct interviews as part of their regular responsibilities.

Members of MPM Consulting have been certified by the FBI as instructors on effective interviewing of witnesses, subjects, and individuals involved in collusion to commit a crime or conceal criminal activity. This certification reflects the highest standard of interviewing expertise in federal law enforcement.

Mike McCall and his team have trained countless law enforcement officers, auditors, compliance specialists, ethics department investigators, and attorneys on best practices for conducting interviews — from cooperative witnesses to co-conspirators in highly complex investigations. Mike’s teaching expertise comes directly from his experience conducting thousands of interviews throughout his career.

MPM Consulting also offers classroom training programs covering best practices and lessons learned in effective interviewing and interrogation techniques. These programs are tailored to the specific needs of your organization, whether you’re training corporate investigators, legal teams, or compliance personnel.